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Computer Productivity Resources

(CPR) LLC

Does your current technology cause more problems than fixes? Does your support team take days to respond & resolve issues? Are there management struggles? Are you falling victim to information silos? Are your solutions, scalable? Is your hardware up-to-date? Is your network & hardware secure? Do you have redundancy in the event systems crash? Are you required to abide by compliance regulations? Do you trust your technology support? Is your staff sufficiently trained to handle phishing or malware attacks?

 

Give us a call and we can help get your business to where it needs to be.

 

Benefits of Managed IT

  • A single and consistent monthly cost. The only additional charges would be Time & Materials (T&M) and project hours.

  • Proactive and reactive network and endpoint problems, failures, and vulnerabilities.

  • Reduced business impact from failures.

  • Improved business efficiency with best-in-class technology solutions.

  • Management, monitoring, and reporting of IT infrastructure.

  • A dedicated Chief Information Officer (CIO)/Chief Technology Officer (CTO) partnership.

Our Services

 
Managed IT Services (MITS)

All-in-One Tech Bundle

  • Endpoint Management & Support – computers, servers, backup solutions, etc.

    • Managed antivirus, patching, on-site and remote support, and system diagnostic monitoring are all included through our Remote Monitoring & Management (RMM) agent.

  • Network Security Management & Monitoring – firewall, switches, and wireless access points (WAPs)

    • This includes the configuration and installation of said equipment to the highest security standards.

    • Support includes ensuring internet connectivity, communication with corporate devices like copiers/printers/scanners, wireless (WiFi), etc.

  • Cloud & SaaS Services

    • Cloud/virtual infrastructure through Microsoft Azure or VMware.

    • Hosted Exchange

    • Website hosting

    • Cloud backup & disaster recovery

  • Microsoft/Office 365 Management

    • We are Microsoft/Office 365 certificated and can assist with helping you maximize your investment with Microsoft. Our proposal includes consulting services to improve your use of OneDrive and other Microsoft 365 applications.

  • Hardware & Software Procurement & Setup

    • In other words, we can provide you necessary hardware (i.e., computers) and get it set up for end-users. We can work with your vendors on your behalf in most cases (i.e., QuickBooks or Zoho).

  • Consulting Services

    • We are there to assist with any technical questions, requests, or problems you encounter. We can be as involved with your day-to-day as you want us to be. We would like you to think of us as a contracted Chief Information/Technology Officer.

    • This also includes creating the necessary system accounts for new hires and removing accounts for departures/terminations. We will need administrative access to those systems and a completed “New Hire Request form” or “Employee Departure/Termination form” submitted via email or our ticketing system.

Residential Technology Services & Support
  • Problems with your home WiFi? Worried it isn't secure?

  • Need help turning your home into a smart home? Smart doorbells; smart thermostats; indoor & outdoor cameras; cloud thermostats; smart lamps; smart garage doors...

  • Need to upgrade from Windows 7 or Vista?

  • Issues or questions about your computer, either Windows or Mac?

  • Need help setting up a printer(s)?

  • Buy a new smart TV and need help setting it up?

  • Want help learning how to work your smart TV?

  • Upgrade your smartphone but don't know how to work it? Switch to/from Apple iOS to/from Google Android?

Software Development & Engineering Services
  • Web & Desktop Applications (.NET framework)

  • Web Services (RESTful, SOAP, WebAPI)

  • Mobile Applications (iOS, Android)

  • Relational Database Administration (SQL)

  • Agile (KanBan & SCRUM) coaching

Testimonials

"CPR takes a very different approach to technology solutions and supporting those solutions. They carefully analyzed and customized solutions to improve every facet of our business. Greg and Jorden then became part of our company and continue to help ensure the success of our business. I would recommend them to anyone and everyone."

Matthew Richard

CIO of Benelli, LLC

Ready to find out more?

We offer free consultations to review your technology infrastructure and solutions to identify vulnerabilities and opportunities for improvement.

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